Terms of Service

These terms govern quotes, orders, and the use of vergaraworks.com. By requesting a quote or sending files, the business you represent agrees to them. If a signed quote or purchase order says something different on price, quantity, or delivery, the signed document controls that point and these terms control the rest.

Quotes and acceptance

A quote is an offer to do the work it describes, at the price and lead time it states, for 30 days. It is not accepted until we confirm the order in writing or start the work against a purchase order we have acknowledged. Estimates given by email before a quote are not prices.

The quote names the material, the process, the quantity, and the features we are committing to hold. Features that are not listed are not part of the inspection agreement. A change to the model after acceptance is a revision and can change price and date.

Credit accounts and net terms

New customers and first orders are prepaid, or they start with a deposit of 50 percent and the balance due before shipment, unless the quote states another schedule. Net 15 and Net 30 are available only after we approve credit in writing. We may ask for the legal entity name, billing address, trade references, and a bank reference.

Approved net invoices are due from the invoice date. Past-due amounts can pause further releases and can end the credit account. Credit is not a commitment to extend the same limit on a later order. Prices are in U.S. dollars. California sales tax is added where the law requires it. A valid resale certificate must be on file before we treat a sale as exempt.

Your files and our process

You keep ownership of the CAD, drawings, and samples you send. You represent that you have the right to give them to us for quoting and manufacture. We will use them for that work and for the records the job requires. We do not use your design to make the same part for someone else.

Fixtures, programs, and setup methods we create are our process equipment unless the quote sells a specific tool to you. A mutual nondisclosure agreement is available on request and does not replace these terms.

Tolerances, lead time, and delivery

The approved drawing controls the features named in the quote. A target such as ±0.001 inch is a request until the quote accepts it. Lead times are estimates based on the information we had when we wrote them. They are not a guarantee against material delay, a revision, or a missing answer from you.

Unless the quote names freight, you arrange pickup or shipping from the principal office at 5630 Venice Blvd, #1011, Los Angeles, CA 90019. Risk of loss passes when the parts are handed to your carrier, or when you pick them up.

Tooling and prototypes

A prototype, including an SLA or SLS model, is sold to answer the question stated in the quote. It is not a production part and it is not warranted as one. Production tooling is billed as quoted. Cancelling after material is purchased or after machining has started does not unwind that cost. The refund rules are in the Refund & Warranty Policy.

Limitation of liability

Except for liability that California law does not allow us to limit, and except for willful misconduct, our total liability arising out of a part or a quote is limited to the amount you paid us for that part. We are not liable for lost profits, line-down cost, recall cost, or other consequential damages, to the extent the law allows that limit. We do not warrant that a design you supplied is fit for your vehicle, machine, or product. Fitness for a purpose you intend is your determination.

Site use

The public pages are provided for business inquiries. Do not attempt to break, scrape in a way that degrades the service, or upload files you do not have the right to share. Uploaded files must be STEP, IGES, DXF, or STL within the size limits shown on the request form.

Law and notices

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. The state and federal courts located in Los Angeles County, California, are the venue for disputes, except where the law requires another forum. Notices to us go to info@vergaraworks.com or to the principal office. We may update these terms by posting a new effective date. The terms in effect when you accept a quote apply to that order.